United Continental Holdings

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United opens up to hear from us

United is the airline, I love to hate. And I am not alone. Their on-time arrival performance declined  in 2014 while their mishandled baggage rate increased. The airline had a higher customer complaint rate in 2014 compared to 2.14  in 2013. Brent D. Bowen and Headley in their 2015 Airline Quality Ratings gave them ninth place out of 12 US carriers. Skytrax customers have given them a 3/10 rating. Since new CEO, Oscar Munoz took over in dramatic circumstances, just three weeks ago, he has been reaching out to try and change the airline. He has…

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AA Bankruptcy Restructure- What does it mean? [Updated]

As I suggested on October 4, American Airlines has filed for Chapter 11 bankruptcy. In its petition filed in New York,  AMR reported assets of $24.72 billion and liabilities of $29.55 billion. The company has $4.1 billion in cash. They have lost about 50 billion dollars in the last decade. The bankruptcy will give the carrier the opportunity to reduces its debt levels.  A chapter 11 filing allows for a reorganisation. The aim is to survive. What does this filing mean? Not much will change immediately. Existing ticket holders will find their tickets are honoured. Planes will still…

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