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Tag Archives for united.

Airline responses to US Visa freeze

Major airlines appear to be responding with flexibility at the current banning of the citizens of seven countries from entering the USA.If you know people affected they can contact their airline:- Air Canada: waiving change fees and allowing refunds Air New Zealand: Any customer currently booked to travel with Air New Zealand who finds that their travel is impacted should contact them directly to discuss options American Airlines: if your travel is impacted by this regulation, contact Reservations. British Airways: is offering refunds or rebooking options for US travel Delta: “will make every effort to contact…

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All about Airline Special Meals

Just before the main meal service, the crew will be bustling along the aisle discreetly serving what are known in the industry as “special meals”. There are a bewildering range of special meals (IATA lists over 30 different types). Vegetarians and diabetics are usually covered as are those requiring Kosher, Halal or beef free. These can be split amongst five categories: Baby and Children Meals Dietary meals –  e.g. Diabetic, Gluten free, Low cholesterol Occasion meals e.g. Birthday Cake, Champagne Religious meals- Halal, Hindu, Kosher Vegetarian and Vegan meals A few tips on ordering a special meal:…

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All about Flight Numbers & Airline Codes

After a couple of posts on airport codes, it is time, I turned my attention to airline codes and flight numbers! Every airline has a two letter code issued by IATA, the International Air Transport Association (IATA). Some are easy and recognisable e.g. AA = American Airlines BA = British Airways NZ = Air New Zealand UA = United Airways Others are more obscure such as: AY: Finnair – I discovered when I flew them originally carried the name Aero Oy 9W = Jet airways WN = Southwest airlines. There are multiple theories as to why Southwest is…

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My travels with the #19 year old #StarAlliance

The Star Alliance turns 19 tomorrow, Saturday the 14th of May. The network is now an “adult” with 27 member airlines carrying almost 638 million passengers annually. This compares to SkyTeam with 20 airlines and 588 million passengers annually and Oneworld with 15 airlines and almost 513 million. Starting with just five airlines, the network has grown to include: I have flown 159 times with nine Star Alliance members for a total of 424,788km (263,951 miles), almost ten times around the earth! This represents 14% of all my flights and a third of the distance I have ever flown! The Star…

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United’s Very handy US Airports App

If you travel through major US airports, United Airlines have unveiled a feature which makes their iphone app well worth downloading. Under the “Travel Tools” section on their app, the airline has added interactive maps for their seven mainland U.S. hubs airports: Chicago O’Hare Denver Houston Bush Intercontinental Los Angeles Newark Liberty San Francisco  Washington Dulles. The maps include all parts of those airports, however, not just the terminals and spaces used by United. They include searchable information about retail stores and available service options at each airport. eg restrooms, restaurant, Burger King etc etc. I discovered for…

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Spirit most complained about US airline

I have never had the delight of flying Spirit Airlines in the USA. The one time, I turned up for a Spirit flight, they cancelled it! In the mould of Ryanair, Spirit combines low fares and profitability and customer complaints. Over the last five years, Spirit has consistently received three times more complaints than any other airline and the number of complaints against the airline kept rising in that period.  In a report compiled by the U.S. PIRG Education Fund based on Department of Transport statistics, Spirit managed to increase its customer complaints from 6.7 per…

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Free Facebook on 7 US airlines

From January 1 to January 30 passengers on AirTran, American, Alaska Airlines, Delta, Frontier, United, and US Airways flights can use Gogo’s inflight Internet access to log onto Facebook for free. Air Canada passengers can also access the service. According to Gogo, after accessing the Gogo portal on an Internet browser, it is a matter of following a set of simple instructions to connect to Facebook. Related Posts US Airlines switch on PED devices

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787 to fly from May 31

United Airlines has scheduled a 787 flight from Houston to Denver on May 31. Seats are available for sale. It is planning to resume international 787 flights on June 10, from Denver to Tokyo. United stated they will make more schedule changes when they know that the plane has been cleared to fly. Over at Qatar Airways, their CEO announced their 787 fleet will be flying before May 31 with the Wall Street Journal claiming that Qatar is planning to have four of their five 787s in service by April 30. ANA (All Nippon) CEO…

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Where can you find a 787?

Seven airlines have fifty 787s grounded at airports across the world: Tokyo Haneda, Japan: 12 Tokyo Narita, Japan: 7 Mumbai, India: 5 Houston, USA: 4 Addis Ababa, Ethiopia:4 Santiago, Chile: 3 Takamatsu, Japan: 2 Bangalore, India: 1 Boston, USA: 1 Chicago,USA: 1 Doha, Qatar: 1 Frankfurt, Germany: 1 Kumamoto, Japan: 1 London Heathrow, UK: 1 Los Angeles, USA: 1 Matsuyama, Japan: 1 Warsaw, Poland: 1 In addition, Boeing has about 20 undelivered 787s.

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Disconnected Star Alliance Points

I have flown Turkish Airlines six times in the past  six weeks. They are a member of the  Star Alliance (along with United, US Air, Singapore, Lufthansa and others).  The Alliance  slogan is: “The Way the Earth connects”. Upon booking, I called Turkish Airlines, and asked them  to enter my United number into the Turkish Reservations system attached to my flight bookings. When checking in online, I found my number was absent from the system,  so I re0entered it. At the airport, check in counter, I found (again) my United  number was absent from my booking. When…

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