I have been avoiding flying Garuda Indonesia for two decades now! The financially troubled carrier had an appalling safety record, an ageing fleet, European bans, a patchy service culture and massive competition. To turn this around would seem impossible. Yet last month Skytrax announced that the Indonesian airline has been nominated one of the world’s five star airlines. This is an honour reserved for seven other carriers: Asiana Airlines, All Nippon Airways, Cathay Pacific, Hainan Airlines Malaysia Airlines (currently under review) Qatar Airways Singapore Airlines. This news surprised me. I have been aware of the changes at Garuda but…
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