Yes, you read that right! After being accused in 2013 by consumer group Which as the worst brand in the Uk and after years of being perceived that the airline is above addressing customer complaints, Ryanair have been introducing a whole raft of improvements. This follows chief executive Michael O’Leary’s comment to shareholders last September that it should scrap its “macho” image and eliminate things that “unnecessarily p*** people off”. Ryanair has a reputation for publicising very cheap fares while charging passengers high fees for a whole raft of things check in luggage and to…
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Another Stunt: Ryanair v Aer Lingus -Episode 586!
The soap opera that is the Irish airline war continues… On one side is the lean mean low cost carrier Ryanair that has grown since 1991 to be Europe’s biggest low cost airline. Last year it carried more passenger’s than Air France-KLM on its 300 planes flying to 178 destinations in 30 countries. Their plane pictured above right has an Irish harp on the tail. On the other is the 25 per cent Irish government owned Aer Lingus, the country’s flag carrier which has shrunk services, changed its European model to “low cost”, dropped Business…
Qantas/Emirates: Positive, Negative, Alternative
http://www.youtube.com/watch?v=wJmj_KgH_x8 With a spectacular flyover Sydney by two Airbus A380s, the Qantas/Emirates “partnership” was officially “birthed” a week ago. Announced in July, 2012, Qantas CEO Alan Joyce claimed this was the most important deal in the 92 year history of the airline. The Australian Competition and Consumer Commission gave final approval for the alliance after deciding that the deal will not lead to negative effects for passengers. It however, rejected Qantas’ argument that its international operations face a ”terminal decline” without the Emirates alliance. There are lots of pluses for Qantas passengers but I have yet to…
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