Premier Inn

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Virgin Atlantic Sucks- COVID19 Fail

II try and avoid these type of posts but I have become so disillusioned with Virgin Atlantic. Imagine if in December, I had bought a non refundable airline ticket through Virgin Atlantic.  Imagine if I changed my mind about the dates and wanted to change or refund it Would I deserve that option? A big fat “no”.  I get that. I support that. Imagine, however, if since I bought the ticket that the world changed completely?  Imagine that a new and scary virus emerged. A virus that results in thousands of deaths airports being shut…

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Premier Inn less helpful than North Korea in emergency situations

A UK couple were forced to cancel their North Korea trip after that isolated nation closed its borders to the virus. One would assume that getting the money back from the North Korean tour company,  the Chinese airlines and hotels would be a nightmare. The Time of London reports that every penny of the £2,860 (approx $US3,700)  they had given to the companies in China and North Korea was refunded -within days.  They were reportedly delighted. Less delightful was their experienced with UK hotel operator Premier Inns. They had booked a non refundable night for…

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