I have just used Kayak to research a flight: Austin-Pittsburgh-Boston. The best option price and schedule- wise was an American Airlines/USAir combo sold by American Airlines for $US357.60 in Economy.
Kayak gave me a link to American Airlines which I clicked on. This deposited me on the onto the American Airline homepage (www.aa.com). I entered all my personal data and scrolled through to payments page where I entered my Credit Card details including address. I discovered, at this point that there was not a drop down box for “Australia”. I could enter “USA”, “Canada” or the “UK” but not “Australia”.
So I called American Airlines. Turns out I can no longer book and pay for a ticket on AA.com with an Australian Credit Card. I had to start the whole booking process again at the Australian American Airlines site. This I did. The cost to fly on the same flights was $A574.40 ($US594.81). This is a massive $US 237.21 difference. This is excessive!
There are three solutions:
- Get a US Credit or Debit Card (which I have)
- Get a friend to pay
- Book and put on hold and go to an airport with an AA counter and pay for the ticket at the airport. AA won’t let me pay over the phone. How bizarre is that?