Monthly Archives

Monthly Archives for December 2012.

Qantas ditches Wifi???

Qantas latest decision has been to ditch on board wifi after a six month trial period.  In the period March through November, Qantas  installed wifi on some of their A380s. The service was  was offered for a fee on flights between Australia and London/Los Angeles. The response rate from passengers was just five per cent and  Qantas  is pulling the pin. Qantas did not say what percentage of passengers would need to use  wifi to make it viable. The Wall Street Journal calculated last December that only three per cent of passengers on commercial flights with WiFi actually opt to pay…

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Qatar and United 787 Electrical Problem

Seems there is an issue with Qatar’s third 787. The plane just handed over to them on December 9 was forced to make an emergency landing at Heathrow after it developed  a faulty generator. This follows a  United 787 having a generator failure on Dec. 4 forcing a landing at New Orleans. Boeing is quoted as saying that it isn’t certain that it was an identical issue with a faulty generator. Akbar Al Baker, Qatar Air CEO was quoted as saying ,  “Definitely we will demand compensation. We are not buying airplanes from them to put in a museum.” The…

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Shenzhen Air joins Star Alliance -No One World for China?

Following the recent addition of Xiamen Airlines to Skyteam, Shenzhen Airlines China’s fifth largest carrier has joined the Star Alliance after 16 months of planning. Shenzen is based in the city of the same name, 1,940km from Beijing. The airline links 70 cities domestically and internationally.  In 2010, the airline was involved in a scandal when it was found that about one hundred of its pilots had falsified their flying qualifications and experience. There is much speculation, as to whether all of these false pilots were successfully removed from the company. Almost all of China’s largest airlines are now locked into either Skyteam or Star Alliance. In contrast with the…

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Beautiful Budapest

I first visited Budapest exactly twenty years to the day of  my most recent visit. Communism had been gone for only three years and Budapest was ditching the old Socialist restrictions and emerging as a great city. Scarily, on this trip in 2012, -the agent who checked me into my hotel this trip had not even been born when I made my first visit. Today, Budapest is definitely part of a free market economy. I have now been to Budapest five times since my first starry eyed visit and this city remains one of my all time…

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Jetstar Christmas Present-Not

On November 25, one month before Christmas, Jetstar NZ cancelled a December 23 Melbourne to Auckland flight. Jetstar very helpfully tried to accomodate the 80 passengers that were affected. Some were offered tickets on a December 26 flight, they claimed and some were offered flights one week before their original date, when people were at work. Passengers attempting to find flights at this late stage with other airlines faced an impossible prospect. Many shelled out hundreds of dollars more to get seats. Christmas in Australia and New Zealand is the biggest holiday of the year. Most shops and businesses shut down for three to…

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Virgin America Storm Chaos (Trip Report)

Today, Virgin America a normally good airline gave a disappointing performance. Virgin America (along with JetBlue) occupy top billing for me amongst all of the US carriers. On previous flight, I have given Virgin perfect scores with no exceptions.  This most recent Virgin America flight was very disappointing! Virgin America (VX) launched in August, 2007 from their San Francisco base (now in SFO’s magnificent Terminal 2). They fly to sixteen destinations in the United States and three in Mexico. They began a Toronto, Canada service but it was not financially sustainable. This is an issue for the loss making airline which…

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Bundling

As noted last week, for the last decade. airlines have been “unbunding” their fares-  separating as many cost components as possible including  baggage, boarding, meals, miles and entertainment, and selling them apart from the basic fare. By buying all of these components, a passenger can end up paying more for a ticket than they originally planned. Now airlines are creating bundles which include a range of these add on services, within the total price of a fare.  For example: United Airlines have two bundles: Premier Travel and Premier Travel Plus which give faster security access, earlier boarding and…

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Disconnected Star Alliance Points

I have flown Turkish Airlines six times in the past  six weeks. They are a member of the  Star Alliance (along with United, US Air, Singapore, Lufthansa and others).  The Alliance  slogan is: “The Way the Earth connects”. Upon booking, I called Turkish Airlines, and asked them  to enter my United number into the Turkish Reservations system attached to my flight bookings. When checking in online, I found my number was absent from the system,  so I re0entered it. At the airport, check in counter, I found (again) my United  number was absent from my booking. When…

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Thomson 787

Thomson airlines, the European launch customer for the Boeing 787 Dreamliner, have been running a competition to name their first plane using the hashtag: #nameourplane  This is a clever way to get publicity for their first 787 which will arrive in early 2013 with services starting 1st May, 2013. Another three  are expected to be delivered in 2013, three more in 2014 and  one in 2015.  This will give the carrier eight of these planes. The ‘Thomson 787 will carry 291 passengers, which is more cozier than any other carrier so far. This compares with Ethiopian’s 270, United’s 219…

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