Wacky, Wild, Weird & Wonderful

Called the Virgin Australia frequent flyer contact centre last week Get the usual guff: Welcome blah blah “Press 1 for bookings Press 2 for Frequent flyer Key in your membership number Transferring you now” (Sound of transfer) “Due to the Australian Public Holiday, our centre is closed”. Why not tell me before I pressed all those numbers? I get so peeved with those automated voice systems when: I end up in a Department that is not the one I selected I enter my frequent flyer membership number or flight details or credit card and when I finally…

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