As I stood at the Malaysia Airlines service desk at Sydney International Airport, a gentleman approached the counter and began apologising to the staff. The staff member he was addressing was clearly was not interested. She said: “Please take a seat Mr Jones -we will be done in a few minutes” As he walked away she giggled and said to the woman serving me and myself: “Jesus must have spoken to him“. The context : ten minutes before he had been told there was a problem with his ticket and the staff would need a…
Malaysia Airlines
Tag Archives for Malaysia Airlines.
Malaysia’s Marketing Fail
Poor Malaysia Airlines, they cannot put a foot right it seems. “We are committed to regaining the confidence of our customers and sending them on memorable holiday experiences as a trusted five-star carrier.” Lee Poh Kait, Malaysia Airlines regional senior vice president, Australia, New Zealand & South West Pacific. After a horror year, Malaysia Airlines have started to rebuild. Apart from lowering fares to ridiculous levels, its major shareholder has announced a complete transformation of the loss making carrier. In addition, the airline is looking for ways to market itself. Its latest campaign has been pulled,…
Empty Malaysia planes herald “no surprise” restructure
My partner flew Malaysia Airlines two weeks ago and had the choice of four empty rows of five seats per economy passenger to stretch out in. This was how empty the plane was. A photo doing the rounds of the internet shows a starkly empty Malaysia Airlines Airbus A330 operating as flight 146. The service which departed Melbourne at 740am flying direct to Kuala Lumpur arriving at 1415 on Thursday 14 August 2014 had about 60 people on board. My next Malaysia Airlines flight is in two weeks. I called to arrange a “good seat” to find that…
Malaysia Airlines waiving all fees for changes
Malaysia Airlines have announced that they are waiving all fees for changes to travel from today until further notice to all MH destinations. Apparently spooked by the second incident involving a Malaysia Airlines jet in four months, customers are calling travel agents to cancel bookings with the carrier. As I said, earlier today, the airline is already struggling financially. Further cancellations will really put pressure on the carrier and accelerate the need to re-structure the carrier. All MH flights are operating as per normal schedule. Related Posts Future Options for Malaysia Airlines? Malaysia Airlines Flight…
Moved by a post at One Mile at a Time about MH 17.
I was very moved by a post today by Ben Schlappig (aka Lucky) over at One Mile at a Time. He spoke to a guy in a queue at Amsterdam’s Schiphol airport. The guy was flying on MH 17 which came down whilst flying over the Ukraine. Its a very powerful post. It made me reflect how close we come sometimes to the edge of life? How many contacts do we have with people who we never know their futures? I was releived to get a text back from one of my friends who is a cabin…
Malaysia Airlines Passengers by Nationality
Malaysia Airlines have released the nationalities of the passengers aboard MH 17, the plane lost over the Ukraine on July 17: Australia: 27 Belgium: 4 Canada: 1 Germany: 4 Indonesia: 12 (including 1 infant) Malaysia: 43 (including 15 crew & 2 infants) Netherlands: 154 Philippines: 3 United Kingdom: 9 Unverified: 41 The company is currently notifying the next-of-kin of the passengers and crew. Families of passengers and crew contact: +603 7884 1234 (Malaysia) or +31 7 0348 7770(Netherlands). For media queries contact: +603 8777 5698/ +603 8787 1276. The airline is providing regular updates at:…
Malaysia Airlines Flight 17 [updated]
Shocked to see that a passenger plane has allegedly been shot down. Air traffic controllers lost contact with Malaysia Airlines flight 17 at 1415 GMT ) as it flew over eastern Ukraine towards the Russian border. The Ukrainian Interior Ministry advisor Anton Herashchenko has claimed that Malaysia Airlines MH17 was allegedly shot down from its 10,000 metres (33,000 ft) height cruise altitude. MH17 was en route from Amsterdam to Kuala Lumpur. The Boeing 777-200 had 283 passengers (early reports said 282) and 15 crew members. Amsterdam airport CEO says the flight had 154 Dutch, 27 Australians, 23 Malaysians and six Britons…
MH 370 – THE report – Key Findings
A preliminary report on MH370, submitted to the International Civil Aviation Organisation (ICAO) has been made public. There is not a lot of new information in the main report. In the accompanying materials there is some new content. A press conference was held earlier today. Malaysian time, with Acting Transport Minister Datuk Seri Hishammuddin Tun Hussein outlining the information released and the next steps. Released with the preliminary report were audio recordings of conversations between air traffic controllers and the pilots of the 777. There are no indications of concern in the voices of the pilots. A document was…
Flight 1000 utter mix up!!
I kind of hoped for more from my 1000th flight… Check in After disembarking from a magnificent Emirates flight from Kuala Lumpur, I wheeled my small case into the Qantas lounge at Melbourne airport. The International and Qantas domestic terminals are right next door to each other making it one of the easiest airports in the world to connect! Much better than Sydney connections). I had already checked in on-line but wanted to see if I could get a bulkhead seat. After glancing at my frequent flyer card and tapping at his keyboard, the…
MH 370 Update -report due next week
Malaysia Airlines flight MH370 vanished on March 8 with 239 people on board. This week, material was found on Australian beach that some thought may have been from the plane. Investigators have concluded it was not connected. Bluefin-21, the robotic vehicle has now searched more than 80 per cent of the underwater search zone for Flight MH370 and nothing of any interest have been found. In the same week, sources suggested that the plane may have landed after all. This news fuelled the on going speculation over the plane’s fate. There are more conspiracy theories about what happened…
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