united airlines

Tag Archives for united airlines.

Virgin presents the most boring movie ever!

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Would you watch a 5 hour boring movie for 2500 frequent flyer points? Virgin America has created “BLAH AIRLINES FLIGHT 101″, a boring, beige and dull five hour and forty-five minute flight set in real time on a flight from Newark to San Francisco. The passengers aboard seem pretty creepy, the pilots bored and tired and the flight attendants over perked. The film’s trailer can be viewed here: Already almost one million people have already watched the film on YouTube since the film was uploaded in October, 2014! (Did they skip parts of it -like…

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Knee Gadget Sales Rise

After “that incident” on United Airlines this week, the Knee Defender, a gadget that blocks airplane seats from reclining, has seen a boost in sales. It’s website crashed yesterday under the weight of orders for the $US21.95 Knee defender! The device consists of two clips that slip onto the seatback tray. The incident, occurred, on  United Flight 1462 from Newark, New Jersey to Denver, Colorado. A male passenger (48 years old), seated in a middle seat of row 12 used the Knee Defender to stop the female passenger (also aged 48) in the seat in front of him…

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Ranking US airlines by complaints

US airlines get about 10, 000 complaints a year reported to the US Department of Transport. The number of complaints rose until 2012, when they fell slightly.   Last year, 643 million passengers were carried by US airlines, so the number of complaints in that perspective does not seem to me to be that high. Of course few of us take our frustration with an airline to the appropriate authorities, preferring to whine about it ourselves or post our experiences on Facebook! The report “Unfriendly Skies”, an analysis of five years of airline complaints by…

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Spirit most complained about US airline

I have never had the delight of flying Spirit Airlines in the USA. The one time, I turned up for a Spirit flight, they cancelled it! In the mould of Ryanair, Spirit combines low fares and profitability and customer complaints. Over the last five years, Spirit has consistently received three times more complaints than any other airline and the number of complaints against the airline kept rising in that period.  In a report compiled by the U.S. PIRG Education Fund based on Department of Transport statistics, Spirit managed to increase its customer complaints from 6.7 per…

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Rating US airlines

As a regular flier, I like to rate who I fly with. I am not alone. Over 16,000 readers of Consumer Reports magazine reviewed 31,732 US domestic flights in February, 2013 for the Consumer Reports National Research Center. The carriers were rated by the readers on six dimensions: 1. Ease of check-in 2. Friendliness and responsiveness of cabin crew 3. Cabin cleanliness 4. Baggage handling 5. Seating comfort 6. In-flight entertainment The results were not a huge surprise as to where the eleven US carriers ranked. The ranking was very close to my own assessments…

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787 takes to the sky -Who, Where and Why

After a three-month break from mid January until late April,  an elaborate battery fix and two US test flights, the 787 is back in the air. I have previously described the changes that are being installed by 300 Boeing technicians to the planes across the world. Interestingly, the Japanese authorities have insisted on additional alterations in addition to the changes mandated by the FAA. They have insisted ANA and JAL  install battery monitoring systems to monitor the battery performance and to carry out an inspection program to battery changes are working effectively. These additional precautions do not apply to any other airlines flying 787 Three questions: Why has the US FAA not…

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787 Cleared to Fly!

The FAA (the U.S. regulators) has approved the return of the grounded 787 Dreamliner to the air next week. The authority were clearly satisfied with Boeing’s fixes with US Transportation Secretary Ray LaHood saying: “These changes to the 787 battery will ensure the safety of the aircraft and its passengers“. The manufacturer is saying while it does not know what caused the fire, it’s fixes will deal with 80 possible causes. “Next week, the FAA will issue instructions to operators for making changes to the aircraft and will publish in the Federal Register the final…

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787 to fly from May 31

United Airlines has scheduled a 787 flight from Houston to Denver on May 31. Seats are available for sale. It is planning to resume international 787 flights on June 10, from Denver to Tokyo. United stated they will make more schedule changes when they know that the plane has been cleared to fly. Over at Qatar Airways, their CEO announced their 787 fleet will be flying before May 31 with the Wall Street Journal claiming that Qatar is planning to have four of their five 787s in service by April 30. ANA (All Nippon) CEO…

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Where can you find a 787?

Seven airlines have fifty 787s grounded at airports across the world: Tokyo Haneda, Japan: 12 Tokyo Narita, Japan: 7 Mumbai, India: 5 Houston, USA: 4 Addis Ababa, Ethiopia:4 Santiago, Chile: 3 Takamatsu, Japan: 2 Bangalore, India: 1 Boston, USA: 1 Chicago,USA: 1 Doha, Qatar: 1 Frankfurt, Germany: 1 Kumamoto, Japan: 1 London Heathrow, UK: 1 Los Angeles, USA: 1 Matsuyama, Japan: 1 Warsaw, Poland: 1 In addition, Boeing has about 20 undelivered 787s.

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All 787s grounded-airline by airline

After a series of highly publicised problems including an ANA emergency landing on Wednesday 16 January, all 50 of the 787s across the world have been grounded. On Wednesday 16th January, 2013, US Federal Aviation Administration (FAA) ordered the grounding of all US-registered 787s and recommended other jurisdictions do the same: As a result of an in-flight, Boeing 787 battery incident earlier today in Japan, the FAA will issue an emergency airworthiness directive (AD) to address a potential battery fire risk in the 787 and require operators to temporarily cease operations.  Before further flight, operators of U.S.-registered, Boeing 787 aircraft must demonstrate to…

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