Boarding Qantas Flight 291 is a little weird. The flight belongs to Qantas, but Finnair provides the plane, pilots, crew, and service. Meals, amenity kits, and entertainment are all provided by Qantas and carry Qantas branding. The true twist comes with the cabin crew—rather than Finnish, they’re all Singaporean, adding another layer of fascination to this already unconventional flight experience. So you have Finnish pilots flying a Finnish plane with Qantas amenities and a crew that is effectively unrelated to Qantas or Finnair! And right in the middle is the Finnair business seat, which is…
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12 Expert Strategies for Conquering Travel in 2024
I adjust my headphones a little louder as I stride into any airport, train station or ferry port. I have even created a Spotify list for my train journeys and flying! I walk compassionately past the crying couples, smile at the cheeky kids with their harried parents and feel a deep pang of sympathy for the stressed, angry or fighting travellers. I have loved travel for at least five decades (I have to take a breath as I type that)!! In that time, I have flown over 1500 times, travelled to 87 countries (of which…
Don’t Waste that Safety Briefing-Save a Life
The aviation year has started with a bang — literally. We saw the first Airbus 350 destroyed in a ball of fire. The pictures of the burnt-out shell are chilling. Then the USA grounded all Boeing 737 Max 9s after a brand-new Alaska airlines plane had part of its fuselage ripped out violently. Tragically, Japan saw five lives lost in the smaller plane on the runway that was hit by the JAL A350. People going to start others impacted by the recent Japanese quake. After 1580 flights with just one scary landing (plus three memorably…
Decoding the Airline Alliances in 2024
I shared last week, that in 2023, I have been around the world five times on 83 flights bringing me to 1580 flights in my lifetime. Over half (46) of my 2023 lights were with one of the airline alliances: These Airline alliances weave an interesting web across the airline industry globe. They allow airlines to expand their local reach and more easily funnel passengers between each other. As a passenger, they allow me to earn points more easily for my “home” airline which make flying easier by allowing me to enjoy the same rewards…
To the Authorities: Five Steps to Better Travel, Please
I shared last week about my 2023 travel experiences. As we look forward to 2024, there are five things that “those in charge” need to do to make travel markedly better. Treat Your Customers with Respect Too often, passengers are herded bewildered into long lines and then alternately shouted at or ignored. I believe this stress and the points above are helping to contribute to a lack of civility from passengers who push back at staff and each other. Can we send all staff globally to Tokyo Haneda or Singapore Changi Airport (pictured) to watch…
Air Malta Flight Fails to Soar
The choices for a direct flight between Milano, Italy and the stunning island of Malta were between Air Malta or Ryanair, who I avoid flying at all costs. I was keen to try Air Malta, the tiny flag carrier, which has been financially struggling for a long time. But, when I booked this flight, I hadn’t anticipated the October 3rd announcement that the current Air Malta will be shut down in March next year. To make matters “more interesting”, Italy had a general transport strike on the day I departed Milan, which caused delays or…
Unveiling the Hidden Truth: Behind the Online Booking Sites
Following my Agoda.com/Booking.com phishing experience described last week, I was keen to understand more about the behemoths I was dealing with. I am one of those travellers who love today’s digitally connected world with its plethora of online booking agencies at my fingertips. I like being able to book your next adventure with a few clicks. Up to now, my experiences have largely been positive. My phishing experience has changed that!What many do not realise is that our online hotel and airfare booking agencies are owned by just a handful of mega-companies. In this blog…
Agoda Nightmare: Falling Victim to the Booking.com Phishing Scam
I am very vigilant about avoiding scams and identity theft. I take extra care with my passwords, avoid clicking random Facebook links, and exercise caution in all aspects of my online life. Despite all my efforts, I recently fell victim to the Booking.com scam. One that has been recurring for about five years. To defend myself, it’s important to note that this wasn’t entirely my fault. In this scam, it appears that Booking.com’s data has been compromised, as cybersecurity experts at Perception Point reported. This compromise seems to be ongoing. Through whatever vulnerabilities exist, scammers…
The Tunisair Dilemma: Is the Terrible Rating a Warning or a Challenge?
I am planning my October travels, and I am always game to fly a new airline (surprise!!!). (I have now flown 120 different airlines). I have a group of airlines that are in my top ten and a group in my bottom ten… I may have found a contender for what would be the world’s worst airline if I am game to fly them on a short hop from Europe to Tunis. Their flight time is just over one hour whilst their competitors onky offer indirect flights of five hours plus for three times the…
I have flown (and ranked) every One World Member Airline
With my recent hop from Casablanca to Doha, with Royal Maroc Airlines, I have now flown every one of the 13 One World airline members. The One World Alliance was formed in 1999 and includes 13 airlines which carry half a billion passengers a year via 14,000 flights a day. Each airline continues to operate independently but through the Alliance, they “work together to deliver consistently a superior, seamless travel experience“. One World has two major benefits for me. The first is the ability to earn frequent flyers points across the entire alliance. I use…
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