Skytrax

Tag Archives for Skytrax.

And the best airline is… Ethiopian?

There are few airline success stories from the continent of Africa. The wreckage of national carrier after carrier is strewn across the landscape. For example, Nigeria where I lived, has had a revolving door of carriers. South African Airways, once the strongest African carrier is bleeding cash as it limps along with an ageing fleet. Kenya Airlines announced a massive deficit and is facing an uncertain future. I have been following closely 70 year old Ethiopian Airlines. I noted their joining of the Star Alliance in 2011 and their status as one the 787 launch customers in 2013. The airline has…

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Time to reconsider Garuda?

I have been avoiding flying Garuda Indonesia for two decades now! The financially troubled carrier had an appalling safety record, an ageing fleet, European bans, a patchy service culture and massive competition. To turn this around would seem impossible. Yet last month Skytrax announced that the Indonesian airline has been nominated one of the world’s five star airlines.   This is an honour reserved for seven other carriers: Asiana Airlines, All Nippon Airways, Cathay Pacific, Hainan Airlines Malaysia Airlines (currently under review) Qatar Airways  Singapore Airlines. This news surprised me. I have been aware of the changes at Garuda but…

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Royal Jordanian Welcomes First 787

Middle Eastern carrier Royal Jordanian received their first Boeing 787 last Wednesday evening. Named “Crown Prince Hussein Bin Abdullah II“, the plane flew non stop from Seattle to Amman, a 13 hour flight. It is pictured below at Queen Alia International Airport in Amman. Royal Jordanian is the second Middle Eastern airline to operate the 787, after Qatar. RJ will receive four more of the Dreamliners thus year giving them five by the end of the year. They will replace the airline’s currently A340 and A330 planes. With 24 business class seats and 246 seats in economy, the carrier will introduce the plane into regular service…

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Empty Malaysia planes herald “no surprise” restructure

My partner flew Malaysia Airlines two weeks ago and had the choice of four empty rows of five seats per economy passenger to stretch out in. This was how empty the plane was. A photo doing the rounds of the internet shows a starkly empty Malaysia Airlines Airbus A330 operating as flight 146. The service which departed Melbourne at 740am flying direct to Kuala Lumpur arriving at 1415 on Thursday 14 August 2014 had about 60 people on board. My next Malaysia Airlines flight is in two weeks. I called to arrange a “good seat” to find that…

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Australia to Singapore Scoot 2 for 1 Sale

For two days only. Scoot is offering a very cheap way to get to Singapore from Gold Coast,  Perth and Sydney. Flight dates: from today until 30th November.  The first passenger pays fare and taxes and the second passenger only pays taxes. The offer does not apply to their Business Class fares. In addition, the airline is also taking 15 per cent off the price off Super & Stretch seats which give you 35″ of leg room. I found good availability looking through October and November. The cheapest price I found from Sydney to Singapore was AUD 646.95 return for two ($US602). Thats…

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Malaysian Airlines Missing Plane [updated]

A Malaysia Airlines 777-200 flying from Kuala Lumpur to Beijing has lost contact with air traffic control. This flight was Malaysian Airlines  MH370. It was a code share with China Southern Airlines. The plane is said to have been carrying 239 – 227 passengers of 13 different nationalities and 12 crew members. 160 of the passengers were Chinese nationals according to China’s Xinhua State News Agency. The 777’s serial number is 28420 / 404 and its registration is: 9M-MRO. It was delivered to Malaysia Airlines on 31st May, 2002. Apparently it was involved in an incident at Shanghai Pudong International Airport on 9th August, 2012, when the tip…

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Qatar 5 star: Hanoi to Bangkok

Qatar have been my favourite airline for over a year now. Based in the Middle Eastern kingdom of the same name, the airline has been growing aggressively adding destinations, planes and crew at a rapid pace. Along the way, they seem to have maintained their quality. The airline, has in more recent years become profitable. Last year, they joined the One World network and this week announced they were forming a Saudi Arabian subsidiary: Al Maha. Skytrax list Qatar as one of the few five star airlines in the world, along with Asiana, ANA, Cathay…

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Airlines that vanished in 2013

Twenty carriers disappeared in 2013 compared to twenty-six 2012 . Six of them were based in Eastern Europe/former USSR countries. Most of the carriers were small regional airlines with tiny fleets. Kingfisher of India was only one carrier that could have been considered major, although it has been some time since they were India’s largest airline. Nearly all of the airlinest that vanished are young but a few Evergreen, JAT, OLT Express and Ryan International are old names in the airline game. I thought Air Zimbabwe would finally vanish but they managed to get enough…

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Trip report: Malaysia “five star”

Of the 5000+ air carriers on the world, There are only six five star airlines: ANA All Nippon Airways Asiana Airlines Cathay Pacific Malaysia Airlines Qatar Airways Singapore Airlines What makes a five star airline? According to Skytrax: The 5-Star Airline rating recognizes airlines at the forefront of product innovation, that set quality benchmarks and trends that are often followed by other carriers. The Airline Rating systems assess the standard of an airline’s Product and Service Delivery Quality, using more than 800 assessment categories, applied across both the Onboard and Airport environments. My experiences with…

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Ten Worst Airlines- 2012 [Updated]

I am often asked which airlines are best avoided.  Having flown for over 3040 hours (0ver 18 weeks of my life!) with 83 airlines, there are some clear differences between the best and the worst! I rate each flight I take for every factor from Booking to Check in to deplaning. and keep a tally of my rating using Flightmemory.com.  The scores averaged out give me the ranking of flights, airlines and airports. I have placed my score for each airline next to the airline name. Here is my list for of the 2012 worst airlines, starting from the…

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