As I stood at the Malaysia Airlines service desk at Sydney International Airport, a gentleman approached the counter and began apologising to the staff. The staff member he was addressing was clearly was not interested. She said: “Please take a seat Mr Jones -we will be done in a few minutes” As he walked away she giggled and said to the woman serving me and myself: “Jesus must have spoken to him“. The context : ten minutes before he had been told there was a problem with his ticket and the staff would need a…
Malaysia
Tag Archives for Malaysia.
Malaysia’s Marketing Fail
Poor Malaysia Airlines, they cannot put a foot right it seems. “We are committed to regaining the confidence of our customers and sending them on memorable holiday experiences as a trusted five-star carrier.” Lee Poh Kait, Malaysia Airlines regional senior vice president, Australia, New Zealand & South West Pacific. After a horror year, Malaysia Airlines have started to rebuild. Apart from lowering fares to ridiculous levels, its major shareholder has announced a complete transformation of the loss making carrier. In addition, the airline is looking for ways to market itself. Its latest campaign has been pulled,…
Empty Malaysia planes herald “no surprise” restructure
My partner flew Malaysia Airlines two weeks ago and had the choice of four empty rows of five seats per economy passenger to stretch out in. This was how empty the plane was. A photo doing the rounds of the internet shows a starkly empty Malaysia Airlines Airbus A330 operating as flight 146. The service which departed Melbourne at 740am flying direct to Kuala Lumpur arriving at 1415 on Thursday 14 August 2014 had about 60 people on board. My next Malaysia Airlines flight is in two weeks. I called to arrange a “good seat” to find that…
Will I keep flying?
First of all it was MH370, then MH 17, then Taiwan, Iran, one in Mali and a shooting at a plane in Pakistan. Lots of people have been asking me whether I will keep flying after these horrific events. A poll, conducted for TheStreet by GfK at the end of July found that 36% of Americans feel afraid to fly internationally. Women are more fearful than men, older people are more fearful than younger people. For an Australian who flies Malaysia Airlines a lot and who has traversed the skies above the Ukraine a few times in my Europe voyages,…
MH 17 Revised Passenger List
Malaysia Airlines has revised its passengers list after verifying a further 21 of the 41 passengers whose nationality could not initially be verified. These passengers were previously unidentified as they were in transit, and had not entered passport control in Amsterdam. The new breakdown on passengers is: Australia: 27 Belgium: 4 Canada: 1 Germany: 4 Indonesia: 12 Malaysia: 44 Netherlands: 173 New Zealand: 1 Philippines: 3 United Kingdom: 9 Related Posts Malaysia Airlines Flight 17 [updated] Malaysia Airlines Passengers by Nationality
Malaysia Airlines waiving all fees for changes
Malaysia Airlines have announced that they are waiving all fees for changes to travel from today until further notice to all MH destinations. Apparently spooked by the second incident involving a Malaysia Airlines jet in four months, customers are calling travel agents to cancel bookings with the carrier. As I said, earlier today, the airline is already struggling financially. Further cancellations will really put pressure on the carrier and accelerate the need to re-structure the carrier. All MH flights are operating as per normal schedule. Related Posts Future Options for Malaysia Airlines? Malaysia Airlines Flight…
Moved by a post at One Mile at a Time about MH 17.
I was very moved by a post today by Ben Schlappig (aka Lucky) over at One Mile at a Time. He spoke to a guy in a queue at Amsterdam’s Schiphol airport. The guy was flying on MH 17 which came down whilst flying over the Ukraine. Its a very powerful post. It made me reflect how close we come sometimes to the edge of life? How many contacts do we have with people who we never know their futures? I was releived to get a text back from one of my friends who is a cabin…
Malaysia Airlines Passengers by Nationality
Malaysia Airlines have released the nationalities of the passengers aboard MH 17, the plane lost over the Ukraine on July 17: Australia: 27 Belgium: 4 Canada: 1 Germany: 4 Indonesia: 12 (including 1 infant) Malaysia: 43 (including 15 crew & 2 infants) Netherlands: 154 Philippines: 3 United Kingdom: 9 Unverified: 41 The company is currently notifying the next-of-kin of the passengers and crew. Families of passengers and crew contact: +603 7884 1234 (Malaysia) or +31 7 0348 7770(Netherlands). For media queries contact: +603 8777 5698/ +603 8787 1276. The airline is providing regular updates at:…
Malaysia Airlines Flight 17 [updated]
Shocked to see that a passenger plane has allegedly been shot down. Air traffic controllers lost contact with Malaysia Airlines flight 17 at 1415 GMT ) as it flew over eastern Ukraine towards the Russian border. The Ukrainian Interior Ministry advisor Anton Herashchenko has claimed that Malaysia Airlines MH17 was allegedly shot down from its 10,000 metres (33,000 ft) height cruise altitude. MH17 was en route from Amsterdam to Kuala Lumpur. The Boeing 777-200 had 283 passengers (early reports said 282) and 15 crew members. Amsterdam airport CEO says the flight had 154 Dutch, 27 Australians, 23 Malaysians and six Britons…
Future Options for Malaysia Airlines?
A friend of mine has just purchased a round trip ticket with Malaysia airlines for travel between Thailand and Australia via Malaysia for a fraction over $US500. This trip of 7 804 km (4,849 miles) normally sits at around $1100 to $1200. A good deal is around $700. Such is the desire to get people onto their planes, that Malaysia Airlines is discounting heavily. The discounts are designed to match arch rival Air Asia and attract passengers “scared off” Malaysia Airlines after the disappearance of Flight 370 on 8th March. The appearance of a Skytrax…
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